We respect the privacy of all our customers. This privacy policy sets out the data processing practices carried out by us through use of the website. If you have any requests concerning your personal information or any queries with regard to these practices please contact GLADWIN BROTHERS on [email protected].
WHO ARE WE?
GLADWIN BROTHERS ENTERPRISES LIMITED is the company name of The Shed restaurant, Rabbit restaurant and Nutbourne restaurant.
WHAT INFORMATION DO WE ASK FOR?
To enable us to manage your reservations we will ask you to provide personal details such as:
- Name
- Mobile number
- Email address
- Address
- Payment details
- Guest names
For marketing we collect:
- Name
- Email address
- Post code
- Birthday
When signing up to our newsletter, we will only ever ask for your email address and your name although your name is not obligatory. You can ask for details to be removed from our system at any time by contacting us directly.
WHY AND HOW DO WE USE THIS INFORMATION?
We collect personal information provided from you when using our reservations line or booking services. We will process this personal information for the purposes of providing you with our services, dealing with your enquiries and requests, administering orders for goods such as gift vouchers and providing you with confirmation of your reservations.
For marketing, we use Mail Chimp to manage our mailing list and to send out newsletters via email to let you know what we’re up to. You will receive news and details of upcoming special events and offers. We will only keep your data for as long as you give us permission.
THIRD PARTIES
We will not disclose your personal information to third parties other than the third-party service providers (Res 5, Mail Chimp) to help us operate our business and the website and to administer activities on our behalf. We may share your information with these third parties for those limited purposes provided that you have given us your permission.
YOUR RIGHTS
You have the right to have inaccurate personal data rectified or removed – if you would like to do so please contact us on [email protected].
You have the right to stop marketing at any time. You can just send Unsubscribe on any email you are sent or let us know at any time by sending an email to [email protected].
HOW SECURE IS YOUR DATA?
The Gladwin Brothers team employs a variety of security measures to back up, protect and manage your data. We undertake to secure your data as much as possible using up to date technology and robust policies and processes.
COOKIES
Cookies allow us to do multiple things to enhance and improve your browsing experience on our website. We use third party cookies provided by Google Analytics to track visitors on our website (Performance cookies); this data is anonymous and will never be resold. Using these cookies, we can improve the performance of our website for you, the user. By using the website, you consent to the usage of data captured by the use of cookies. If you wish to turn off cookies, please adjust your browser settings. Our website will continue to function without cookies.
CHANGES TO OUR PRIVACY POLICY
We will occasionally update this privacy policy on our website to reflect company and customer feedback. Please check back to our website periodically.